Caring for your art pieces

All my work is made of stoneware clay with lead-free glazes, so it’s all food safe.

All functional wares are dishwasher safe, as well, but hand washing is strongly recommended for extended life.

**Pieces with luster accents are NOT microwave safe! And personally I would handwash all of my work**

Shipping

I ship internationally! The shipping fee is based on the estimated weight of the piece(s). If you order several items and the actual shipping fee is lower than the estimated charge, I will issue a refund to cover the difference.

Please note, you may be charged for local import duties and customs charges on the arrival of the goods in your country. I am not liable for lost or stolen packages, longer shipping times once the order has been transferred to the post office. I will not be held responsible for additional shipping charges incurred if packages are returned to our store due to customer absence, errors in shipping addresses, address changes, or package refusal.

In the rare instance an item arrives damaged—I pack them with great care—please email Hello@theemmaseries.com within three days of delivery and we can work something out. (So far, no item has been damaged in transit!)

All packaging material is sustainable, recyclable, or from used materials, and I encourage you to reuse it!

*All sales are final*